Few years before no one would have thought that public transport app would be developed to make mass ride-hailing service a dream come true. Now you can build a real-time public transport app by having a mobile software development company on board. As the mobile phone has a crucial role to play in such a type of app, providing ubiquity and accessibility advantage.
When we build a real-time public transport app; we benefit the community by providing them with a healthy lifestyle and more income available while the environment has less pollution. Walking to your nearest bus stop not only keeps your body active but also build social connections. The traffic on the road of the city with public transport reduces, as more people prefer to go by public transport than driving your car. With the benefit of the app, people can easily keep track of transportation, helping in time management.
On average you need at least 3 different interfaces when building an app.
The first one is for administrative purposes, managing data in a holistic way. It requires the technical expertise of a website development service provider that makes a web-panel for managing the data on the end of key-players. The driver and customer are provided timely data through the panel that has locations, layout, and business process details. It is the game of user-friendly navigation, smooth user interface, user experience, and real-time functionality with instant trouble-shooting. The graphics not only have to be pleasing but easy to understand.
The visuals should support the functional ease instead of being a stand-alone one best feature. One should have an understanding of customer concerns, driver’s limitations, and administration requirements. Here the role of working in collaboration generates results, as the stakeholder and Mobile Application Development Company should be on the same page. The better collaboration is; the perfect real-time public transport app is made.
The interface for driving should be easy to handle, fetching the data that is required at the moment without system issues to cater. Starting from the beginning when the driver comes to register with the company document verifications are required and uploaded into the system. The verification from local bodies requires your app server synchronization with that of authorities. It should be through secure protocol so data privacy is not breached at any moment during the process. The icons and buttons should be per the driving condition, as there are places with low light where flashy colors might not be visible on mobile. So the design should be made in a way that is highly visible in all lighting conditions yet have the touch of company representation. The alerts should be functional with proper tracking of customers for providing timely and accurate service. So several demo runs are required for better working.
As communication with customers also requires a company visit to understand the problem they are facing and pitch the software that will solve the problem. But considering the latest situation; limited mobilization is required. It is necessary for the health and well-being of the sales team. This makes the acquisition of new customers and retention of old ones questionable. Now digitally feasible technology is being used to connect with customers more often than usual. This has helped in reducing the impact of limited traveling on business; carrying out business at normal speed.
It is necessary to know what final process will look like:
A customer takes out a mobile phone and downloads your app; as it was recommended by one of his friends. He lands on the registration screen and is given two options in the form of a button, while the third one will make him land on a different page. The first button shows email registration while the second one shows social media registration. There is a third option of manual registration that is a link making him land to an input detail page. He completes the process and goes to the booking page where he is asked to open a location in case it is off or providing the option to manually enter the bus stop where he wants to be picked.
The administration panel receives new data from the customer and shows the request for public transport. The system automatically finds the nearest bus stop and informs the driver to stay at the stop with a seat reserved for the person under his name. The driver is alerted and wait until the system waiting time is not over.
While the driver is obliged to wait till the time cushion, it is the customer’s responsibility to track the bus and be there on time. To facilitate that the push notification could be activated for a reminder when the bus reaches a certain distance before stopping. If they have missed the bus at one stop, they should have the option to enter the second stop location. Although two times re-entering the location should be allowed, subject to capacity filling. If the customer does not avail of the two-time option, he can either cancel or book the new ride.
The driver is provided trip alert, the route to follow integrated with the real-time traffic situation. They can go for an alternate route in case of traffic congestion at a single place. The trip booking and cancellation are visible at the exact time as it happens.
Once the customer is inside the bus and the driver knows it, the process moves towards ending. The fare charges are deducted once the ride ends ad driver is rated and driving is reviewed. The driver gets an hourly/ daily/ weekly/ monthly report on its earnings, total trips, and related information.
To build a real-time public transport app one need investment too, which can be calculated based on your business plan and research. But you can get an estimation from several website development services provider and based on the quality of work, can select the one that is reliable and friendly.